BLACKBOARD SERVER ADDRESS

To login to Blackboard go to:

http://blackboard.washcoll.edu

or, click on the Blackboard links provided on the Washington College home page.

ACCOUNT INFORMATION

All faculty and students are given Blackboard accounts. To login to Blackboard you should use your netID and password. (ie., your email username and password)

Each semester we create Blackboard sites for every course offered by the college. The status of these sites is set to unavailable - this means faculty will see links to the courses they're teaching, but students cannot see the courses until the instructors make them available.

TROUBLESHOOTING GUIDE

Some problems have quick fixes - check below to see if the troubleshooting section has an answer to your problem.

I can't access the Blackboard server.
1) Can you access any other internet sites, such as Yahoo or Google? If not, you may need to fix your internet connection.

2) Are you sure you're going to the correct web address? Click on the link below to make certain:

http://blackboard.washcoll.edu

3) Are you getting any messages from your browser or the server, such as internal server error or no server found? There may be a problem with the server - contact the HelpDesk.

I can't login to Blackboard.

1) Are you using your current NetID and password? Don't forget that changing your email password will also change your Blackboard passsword.

2) Are you typing the information correctly, especially paying attention to upper and lower case letters? The password information is case-sensitive.

I can login, but I don't see a link to my course.
1) If you're an instructor, contact the HelpDesk or the Blackboard administrator.

2) If you're a student, check and make sure your professor is using Blackboard, and that they've set the course status to available. If all these conditions are met, and you still don't see your course, contact the HelpDesk or the Blackboard administrator.